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Kristel Mercado

Customer Support Specialist

☕ Go-To Order: Caramel Frappe from Starbucks
🎤 Hidden Talent: I recently discovered… I’m not a bad singer! 😂
🛠️ Fun Fact: I can do handywork—yes, really!
📺 Current Obsession: Grey’s Anatomy (Team McDreamy!)
🎉 Three Emojis That Describe Me: 😂 📞 🍷


💬 In Her Words

What are you really good at (outside of work)?
Massage—my friends and family always ask for one.

Where would you go on your dream vacation?
Disneyland! I’ve always wanted to experience the magic in person.

How do you love to spend your day off?
Swimming and relaxing—it’s the best reset.

Favorite local eats?
Jollibee! 🍗 It’s always a classic.

If you could have dinner with a fictional character, who would it be?
Derek Shepherd from Grey’s Anatomy. Swoon.

What would you love to be an expert in?
Fixing things—I’d love to be the go-to DIY expert.

Do you have a personal motto?

“Be happy with what you have while working for what you want.”

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Customer Reviews
KK
5/5

Nate provided excellent service and was very knowledgeable. Nate took the time...

Ken K
HH
5/5

Nate made the insurance process extremely easy. I messaged on Facebook and...

Haylee H
TP
5/5

Nate is THE guy to work with! I thought I was doing well on my insurance...

Travis P
DC
5/5

Nate was quick to respond to my questions, updated me when he was waiting on...

Douglas C
BS
5/5

Nate was extremely helpful and knowledgeable throughout the whole process!...

Boyd S